Guest feedback
We track questions, requests and reviews, and reflect them in guidance and amenities.
Property Management
Data-driven vacation-rental management, with visible profit and loss.
Based in Osaka, TUPONT Inc. provides vacation-rental management that is not mass intake. We analyze booking trends, competitor pricing and profit & loss, and make evidence-based pricing and improvement proposals for each property.
4.95
Owner-operated review
5.0
Managed (Airbnb)
15%
Management fee
- Airbnb Guest Favorite
- Superhost recognition
- Operating certified Special-Zone facilities
We achieved a 4.95 review score at our owner-operated stays, and maintain a 5.0 Airbnb rating at a managed property.
Owner Concerns
Does any of this sound familiar?
- There's revenue, but you can't tell how much profit actually remains
- Your current operator doesn't make proposals based on numbers
- Pricing is set more or less by feel
- Cleaning quality and supplies management aren't consistent
- You're uneasy about review scores and complaint handling
- After handing over, it's hard to tell what's happening at the property
Our Approach
Our approach
Decisions based on data, not gut feeling. A few properties handled with care, not bulk intake.
We set pricing and improve operations while reviewing booking trends, competitor pricing, profit & loss, and guest profiles.
Rather than simply increasing bookings, we aim for an operation that keeps profit — including OTA fees, cleaning and utilities.
Customer data
We track nationality, party size, length of stay, booking timing and OTA source.
Income & expenses
Beyond revenue, we check profit including fees, cleaning and utilities.
Competitor pricing
We watch nearby rates and demand seasons to give pricing a clear basis.
We don't just lower prices to win bookings — we adjust them based on demand seasons, party size, competitor pricing and past P&L.
Our Strengths
Why owners choose TUPONT
Fast, on-the-ground response in Osaka
In addition to our Sakai head office, we station staff who can respond at any time in the Fukushima area where our stays are. We rush on-site for a quick first response to any trouble.
- Staff who can move in the Fukushima area
- On-site / rapid response to issues
- Multilingual first response to guests
Wide reach across multiple OTAs
Listed on multiple booking sites — Airbnb, Booking.com, Expedia, Agoda and more. We maximize occupancy while watching booking trends OTA by OTA.
- Listed on Airbnb / Booking.com / Expedia / Agoda, etc.
- Booking-trend analysis per OTA
- Reach across a wide guest base
Compliant operation with Osaka City & the law
Certified under the National Strategic Special Zone foreign-visitor lodging business, we comply with municipal rules and the relevant laws, and prevent trouble through careful neighbor consideration.
- Operating certified Special-Zone facilities
- Municipal rules & legal compliance
- Neighbor consideration & trouble prevention
In-house Cleaning
Cleaning, by our own staff.
For vacation rentals, reviews are all but decided by cleaning.
TUPONT doesn't simply outsource cleaning — we manage it with a team centered on our own staff. Because we run our own stays, we understand what guests notice and what makes a score drop. We bring that same eye to the cleaning quality of your property.
- Changing and setting bedding & linen
- Cleaning water areas (bath, toilet, basin)
- Checking odor, hair and dust
- Restocking amenities and supplies
- Checking and reporting damage or shortages
- Photo record of the finished state
Cleaning quality feeds straight into occupancy and reviews — which is exactly why we manage it ourselves.
An in-house-led team
Cleaning isn't left entirely to outsiders — our own and partner staff share a quality standard, so instructions land and fixes are fast.
Checklist + photo check
Every clean is verified with a checklist and recorded with photos, preventing misses and keeping quality consistent.
Improve with reviews
If a cleaning-related score drops, we find the cause and feed it into the next clean. Quality managed by the numbers.
An operator's eye
Linen, water areas, odor, stray hair and restocking — we cover the points guests actually care about.
Cleaning before & after
Before/after cleaning photos from our own stays are coming soon, focusing on the areas below.
- Living
- Bedroom
- Washroom
- Kitchen
Services
Operations we handle
- OTA listing & booking management
- Operating Airbnb, Booking.com, Agoda, Vrbo and more
- Guest messaging
- Pre-booking inquiries
- Check-in guidance
- First response to issues during the stay
- First response to complaints & emergencies
- Price adjustment & competitor analysis
- Customer data management
- Revenue & P&L management
- Cleaning quality management
- Supplies & facility improvement proposals
- Information sharing via Google Drive
- Operational improvements to raise reviews
We share what's happening, transparently.
We organize revenue, customer information, guest questions, P&L and improvement points, and share them in a form owners can easily check via Google Drive. Even after handing over, you can see the property's status and the reasons behind pricing.
RevenueCustomer dataP&LGuest questionsCompetitor pricingImprovements
Track Record
Our track record
- Review score, owner-operated stay: 4.95
- Airbnb rating, managed property: 5.0
- Airbnb Guest Favorite (top ~10% of listings)
- Superhost recognition
- Operating facilities certified under the National Strategic Special Zone lodging business
- Operating whole-house stays in Osaka City
Because we operate our own stays as well, we can make proposals grounded in real on-site experience — guest support, cleaning quality, price adjustment and review improvement — not just theory.
Pricing
Pricing plan
One plan, zero setup fee, performance-based. No confusing hidden charges.
Management plan (full package)
15%
on accommodation + cleaning fees (excl. tax)
- Setup fee¥0
- Management fee15% (excl. tax)
- ScopeBookings to cleaning
- CleaningIn-house staff
What the fee covers (all in this one plan)
Not a pick-and-choose of 'pricing only' or 'booking only' — the fee covers the whole operation: marketing, guest support, price adjustment, P&L management, cleaning quality, improvement proposals and reporting.
Marketing & booking
- Listing & operation across Airbnb, Booking.com, Agoda, Vrbo and more
- Listing creation, photo selection, copy optimization
- Booking management, unified calendar & rates
- Pre-booking inquiries
Guest support
- Multilingual guest messaging
- Check-in guidance & first response during the stay
- First response to complaints & emergencies (equipment/keys/noise)
- Review handling & replies
Price & P&L
- Price adjustment from competitor & demand analysis
- P&L including OTA fees, cleaning and utilities
- Customer data (nationality, party size, length of stay)
- Revenue, P&L and improvements shared via Google Drive
Cleaning & quality
- In-house-led cleaning coordination & quality control
- Checklist + photo confirmation of condition
- Supplies inventory & restocking
- Amenity & facility improvement proposals
Cleaning fee: individually quoted by size & location (flat per clean)
*The management fee applies to the total of accommodation and cleaning fees, before booking-site commissions are deducted.
Not included (actual costs, borne by the owner)
For transparency, here are the main costs billed separately as actual expenses. We explain everything during the free assessment.
- Booking-site (OTA) listing & reservation commissions
- Cleaning fee (actual cost by party size & area)
- Utilities, water and internet (Wi-Fi)
- Restocking of amenities, supplies and linen
- Repairs and breakdown response
- Costs for lodging-business permits/licenses (launch support quoted separately)
From inquiry to launch
- 1
Free consultation & assessment
We hear your revenue, occupancy, cleaning cost and reviews, and assess room for improvement.
- 2
Improvement plan & fee proposal
We propose a pricing strategy, cleaning setup, P&L outlook and fee per property.
- 3
Contract & handover
We take over OTA accounts, booking data, keys and supplies — switching without disrupting existing bookings.
- 4
Launch & improve
We set a switch date and begin, then keep improving price and quality by the numbers.
We assess room for improvement from your revenue, occupancy and cleaning cost — free, ~1 min.
Get a free assessmentLaunch Support
Launch & licensing support
Starting a rental from scratch? Talk to us before you open.
"I want to start a vacation rental with my property, but don't know where to begin." Drawing on our experience running certified facilities, TUPONT supports you end to end — from checking a property's legal eligibility to opening, and on into management.
Private Lodging Business (Minpaku Act)
Up to 180 operating days a year. A notification-based system that's easy to start in many areas.
Special-Zone Minpaku
Available in Osaka City and elsewhere. Certification-based with no day cap — ideal for maximizing occupancy. Our own stays hold this certification.
Hotel Business (simple lodging)
License-based. It has zoning, structure and fire requirements, but no day limit on operation.
Steps to opening
- 1
Eligibility check
We check zoning, building requirements and the neighborhood, and sort out which system fits.
- 2
Documents, plans & application
We support drawings, required documents, fire-code compliance and filing with the authorities.
- 3
Fire & neighbor matters
Fire equipment, signage and neighbor briefings — preparation that prevents trouble.
- 4
Opening prep
Furniture, appliances and amenities, photography, OTA account setup and listing creation.
- 5
Launch
After opening, roll straight into management — marketing, pricing, cleaning and P&L, all handled.
* Permit applications themselves are handled in cooperation with partner specialists (administrative scriveners, etc.) as needed. Application costs are separate.
Recommended for owners who…
- want to keep solid profit, not just revenue
- want pricing decided by data, not by feel
- aren't getting data-based proposals from their current operator
- want consistent review scores and cleaning quality
- want to see the operation status after handing over
- want to operate a vacation rental or stay in Osaka City
Depending on your needs, another company may suit you better
Because we operate by checking each property's numbers and on-site reality, we can't meet every need. For the following, for example, another company may be a better fit:
- You're simply looking for the cheapest management company
- You want to hand over many properties cheaply, all at once
- You focus only on short-term revenue
- You don't need P&L management or data sharing
TUPONT prioritizes evidence-based proposals and a profit-keeping operation over low price.
Service Area
Service area
- Kita
- Fukushima
- Yodogawa
- Konohana
- Chuo
- Nishi
- Naniwa
- Tennoji
- Abeno
- Miyakojima
- Minato
- Taisho
- Nishiyodogawa
- Higashiyodogawa
- Higashinari
- Ikuno
- Asahi
- Joto
- Tsurumi
- Suminoe
- Sumiyoshi
- Higashisumiyoshi
- Hirano
- Nishinari
Priority areas (with on-site track record)Head office: Sakai, Osaka
We focus on Osaka City. For properties outside the city or nearby, please feel free to ask first.
Certified operation & legal compliance
The accommodations operated by TUPONT Inc. are certified under the National Strategic Special Zone foreign-visitor lodging business and operated appropriately. We value coexistence with the community — guest-registry management, neighbor consideration, non-smoking interiors, sharing garbage rules and cleaning quality management.
- Certified facility under the National Strategic Special Zone foreign-visitor lodging business
- Certifying authority: Osaka City
- Appropriate operation in line with the relevant laws
FAQ
Frequently asked questions
Common questions about vacation-rental management in Osaka.
On the owner's behalf, we handle the full operation — OTA listing, booking management, guest support, price adjustment, cleaning coordination and P&L management. Based in Osaka, TUPONT Inc. focuses on data-driven pricing and transparent profit & loss.
Our management fee is 15% (excluding tax). It applies to the total of the accommodation and cleaning fees, before booking-site commissions are deducted. There is no setup fee, and cleaning is quoted individually by property size and location. The fee covers guest support, booking management, price adjustment based on competitor analysis, revenue & P&L management, data sharing via Google Drive and improvement proposals — the whole operation, not just settings.
Mainly Osaka City. In addition to our Sakai head office, we station staff in the Fukushima area where our stays are, for rapid on-site first response. For properties outside Osaka City, please get in touch first.
We operate multiple booking sites — Airbnb, Booking.com, Agoda, Vrbo and more. The scope can be adjusted after discussion. Tell us about your current situation and what you'd like help with.
Rather than bulk intake, we analyze booking trends, competitor pricing and P&L for each property and propose evidence-based pricing. We also make the operation visible via Google Drive, and because we run our own certified stays, our proposals are grounded in real on-site experience.
Yes. TUPONT Inc. operates facilities certified under the National Strategic Special Zone lodging business, with an emphasis on neighbor consideration and legal compliance. We're happy to advise from the very first steps.
Cleaning is handled by our own and partner staff, with checklists and photo confirmation. Because we run our own stays, we understand what guests notice — linen, water areas, odor and restocking — and keep a consistent standard. If a cleaning review drops, we identify the cause and feed it back into operations.
We provide first response for equipment issues, keys/entry, noise and neighbor matters. In addition to our Sakai head office, we station staff who can move within Osaka City (Fukushima area, etc.) and rush on-site when needed. Multilingual guest support is available.
There is no setup fee. The contract term and notice period are set out in an individual contract based on your property. We propose reasonable terms so you're never locked in if it isn't a fit — details are confirmed during the free assessment and consultation.
1) Hearing & free assessment (revenue, occupancy, cleaning cost, reviews). 2) Improvement plan & fee proposal. 3) Handover of OTA accounts, booking data, keys and supplies. 4) Set a switch date and begin. We time the switch so existing reservations aren't disrupted.
Free Consultation
With vacation rentals, operation changes the result.
Based on track record, data and on-site understanding, TUPONT Inc. supports maximizing revenue and improving operating quality for your stay. If you'd like a data-driven operation rather than one based on feel, please get in touch.